top of page

We're Here to Help

Whether you have a question about bus routes, need help planning a trip, are interested in employment or procurement opportunities, or would like to share feedback, the Cape Ann Transportation Authority (CATA) team is here to help.

Contact Information

Bus Dispatch & Operations
978-283-7916
 
Customer Service Email
customerservice@canntran.com
 
Administration Office
978-283-1886
 

Before You Contact Us

You may find the answer you're looking for on our Frequently Asked Questions page.

Send Us a Message

Please complete the form, and we'll direct your inquiry to the appropriate department. A representative will reach out to address your concern shortly.


Need Immediate Assistance? If you need immediate assistance regarding today's bus service, trip planning, or a time-sensitive transportation question, please call Bus Dispatch at 978-283-7916.

How Can We Help You?

Visit Us

Our administrative office is located in Gloucester and serves the greater Cape Ann communities.

​

Address

Cape Ann Transportation Authority

3 Pond Road
Gloucester, MA 01930

​

Office Hours

Monday–Friday 8:00 AM–4:00 PM

bottom of page